Welcome to Santa Cruz County’s Bicycle Courier Blog

I thought it would be great to have a place where Bike Couriers and Bike Riders could meet and talk, share stories, trade advice, and build an online community. I look forward to reading and writing our Courier stories, news, and comments.

Rick Graves

Friday, January 1, 2010

Entering our fourth year in business...

What a ride!

We've seen a lot of transition around the Clutch office this year, sending several of our fondest off with a more profound sense of self, and welcoming some exciting new crew members that have really come into their own (Matt, Sally and Brandon).

All along we've maintained and improved our excellent customer service record and grown 35% while showing a profit. Our brand name has been cemented as synonymous with quality service in the community, and that goes a long way in giving us even more pride in our job.

The recognition we have received,(Good Times article http://www.clutchcouriers.com/about.htm and Nomination for Nextie http://clutchcouriers.blogspot.com/2009/12/rick-graves-owner-of-clutch-couriers.html ) has been humbling and hard earned, and we take our professional reputation very seriously.

Our solid crew is ready to conquer whatever 2010 throws at us, we've never had a more dedicated and capable group of individuals working together so well as a team. I've seen this in all situations whether delivering blood, rush filings or posters, the Clutch Couriers Crew puts all the many pieces together on any given day, flawlessly and with joy in their hearts and a little scratch to take home at the end of the day.

To keep that spirit going we celebrated together at Delaveaga Park for Kickballs!:


and rang in Clutch's third birthday with a dinner at Shogun where we saw Kevin devour a whole three eyed fish and plate of meat curtains.

For the next year I see our market share growing even more. As our customers see how we come through for them in ways they didn't even think were possible the word gets out exponentially.

Thanks to all the local bike shops (Bike Trip, Spokesman, Daves, Pacific Avenue Cycles, ABS) who have kicked us deals and Thanks to Swobo http://www.swobo.com/ and Chrome Bags http://www.chromebagsstore.com/ for the keen gear-Y'all Rock!

Thanks to all our wonderful clients, our understanding vendors, and our ever loving passers by. This is the year we have felt welcomed the most and we are proud to be among you.

And a special shout out to Peter and Family at Maverick Mailing-remember it's always smooth sailing at Maverick Mailing http://www.maverickmailing.com/

Most of all, as every year, but I think we're all feeling it a little more this one, to our families, our friends, our human community that we rely upon so much-our heartfelt gratitude. We couldn't have done it without you and you are greatly appreciated. What you bring to us when we get home is what makes this job and this life worth it.

Peace in the tens dammit!-RG

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