Welcome to Santa Cruz County’s Bicycle Courier Blog

I thought it would be great to have a place where Bike Couriers and Bike Riders could meet and talk, share stories, trade advice, and build an online community. I look forward to reading and writing our Courier stories, news, and comments.

Rick Graves

Monday, August 18, 2014

A new way of doing business



I was in a business meeting with my right hand man at a local burger joint recently, and we were a few beers in when I threw out some home-spun cliche like, "every problem is an opportunity in disguise." and something changed in his face. "I never thought of it that way!" he said, and proceeded to thank me for being his mentor and tell me how much the knowledge and trust I've placed in him over the years has changed his life for the better.

It was quite a moment, and I guess I hadn't crystalized my role in the relationship in my mind until then, because it struck me what an honor and awesome responsibility this is. I mean, I was just trying to get him to change his attitude about the endless little challenges of running a small business, which is something I struggle with always. I never fully realized how valuable all my tips to success in business could be when applied to other people's lives. Many of these gems were passed down to me by my own mentors, and many were mined from decades of brutal trial and error.

This could be my ultimate contribution, I thought.. and such a scary prospect! What if I'm found out to be a hypocrite? Betraying my own lofty ideals of what I say should be done. The role of mentor can inspire me to always be a better example, to personify the vision I preach. And it can be a burden of guilt if I don't always live up to the high standards I hold others to.

The difference is in full disclosure. I am human, and I will fall short, but I know from experience what works and what doesn't, especially in my realm of expertise.

My long term crew has seen me at my worst, but they also know I have their backs, and that I've been where they are and want to make it work better for them. The knowledge I pass on to them is the best of what I can glean from everything I've collected over the years. I've been punched in the nose and gotten up - many times. Maybe I can help you to see it coming, and duck.


1 comment:

Joey Constanza said...

you will not make as much money or lose customers. Like you said before, "every problem is an opportunity in disguise." This means that good things will come after you go through the bad. Just like with any service, couriers can be hit and miss with that. http://www.couriersbydemand.com.au